Granite Transformations - Poor installation, worse customer service by OWNER
Shower floor was installed improperly grout lines and pan did not line up with current floor.Technicians only worked 6 hours a day.
Job took four days longer than estimate - probably because the techs didn't work a full day. Owner refused to reduce price, refused to take accountability for techs not working full days which contributed to job not being done as advertised by salesperson, and was not very sensitive to my concerns. Technicians left every day without closing garage door. A plumber was supposed to hook up sink fixtures, but never showed up.
The overall experience poor - will NEVER use this company again.Good product but poor staff and quality control
More Review Details
- Reason of review:
- Bad quality
- Product or service
- Shower Installation
- Review category
- Household Services
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