Granite Transformations - Poor installation, worse customer service by OWNER

Shower floor was installed improperly grout lines and pan did not line up with current floor.Technicians only worked 6 hours a day.

Job took four days longer than estimate - probably because the techs didn't work a full day. Owner refused to reduce price, refused to take accountability for techs not working full days which contributed to job not being done as advertised by salesperson, and was not very sensitive to my concerns. Technicians left every day without closing garage door. A plumber was supposed to hook up sink fixtures, but never showed up.

The overall experience poor - will NEVER use this company again.Good product but poor staff and quality control

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Bad quality
Product or service
Shower Installation
Review category
Household Services
review #623500

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Sep 26, 2015 #1039492

you paid by the job, not by the closck

0 0 Reply

Apr 20, 2015 #974011 Bellevue, Washington

I am a contractor and think it looks good. Did you have to pay extra for the extra time spent on the project?

0 1 Reply
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