Not sure why this site doesn't encourage positive experiences, as well, but I had my kitchen countertops done about 5 years ago and they are still great. Staff was easy to work with and the installation process was quick and mess-free. I used them again for a...
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Valley View, Ohio
I have had two problems with my countertops. The first one was a brown discoloration around my faucets. The person in charge gave me a run around, than said they would charge $55.00 to look at it. I called the national office and finally had it resolved. The second...
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I didn't like
  • Installation
  • Installation management
Probably 3 years ago I had a counter top, sink and backslash installed. Looks beautiful. I was told at the time just use glass cleaner to clean. We have hard water here so I used a little lime away around the facet and now it is discolored. I called Granite...
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i know many companies they run away but am hear to help you with an granite problems

From the initial consultation with Cindy, to the install with David, All was a big success! I had found some tile on my own but didn't have any experience with DIY projects. I needed a professional! Cindy was knowledgable about her products and what would work well in...
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This is a complaint website . It is not a forum for apple polishing or free advertising.Tell us about somebody who ripped you off or insulted your mother.

I liked
  • Cindys knowledge and style davids professionalism
I contacted GT and a salesman was out within a few days. We were pleased with Joe and the product. We placed our order that day and canceled other scheduled estimates. They were on schedule and the installers were professional. The first day the did the kitchen...
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Following a consultant visit to measure and schedule a job, we coordinated a date and appointment to have the work done. The contractor also confirmed the date for Friday the 14th.. Rather than call me, their offices called my wife and told her that they would have to...
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I didn't like
  • Dishonest management
I got my kitchen upgraded by Granite Transmission in 2011. I really like the way the kitchen looks. But a few months ago someone notice a panel coming off. Then my daughter saw another one. I called Granite and they said it's not under warranty anymore. There people...
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I don't know why all the bad reviews here....maybe people don't have time to write about the great experiences they have in life. Some things just have to be bragged about. I am so excited about my new counter tops. It took six weeks from beginning to end. Everyone I...
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Granite Transformations Bathroom Remodeling Review

Ok they were to be here after the install be here timely not talked to plumber suppose to be here at 8 now 9 no plumber. Sucks will not recommend this company.
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
I recently got my kitchen done with this company the sales rep Leticia was awesome she went above and beyond to make sure I had all the information needed on my project. I expressed to her how many bad experiences I had with other companies, She askex me to trust her...
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