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Granite Transformations product workmanship and installation are poor at best. Granite Transformations operates using unethical and questionable business practices. Below is a high level summary of my experiences with Granite Transformations. 1. Uneven counter top...
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#1024149
Poor quality product. Three years after owning the counter cracked all around the tap [which they installed] and then a few months later three more cracks in the main body of the counter. They initially tried to blame us for the cracks but their repair person said the...
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1.0
I liked
  • Pretty counter until it started to crack
I didn't like
  • Did not honor warranty after counter cracked in several places
#1019205
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Granite Transformations Remodeling Review

Local franchisee will not undo what was done 3 years ago! I no longer want the peninsula, and they will not remove it calling there's a "permanent" installation! Sadly, I can't find anyone else willing to cut into it!
#1003669
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Granite Transformations Kitchen Remodeling Review

Excellent service and excellent craftsmanship. Cant say enough great words about this company they worked above and beyond to get my kitchen done while we were on holiday. Highly recommended granitetransformations.com/grand-rapids.
4.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
Warranty
Website
#971762
In July 2016 my countertops were installed. Bought from the Montgomery, Al branch. They are full of holes, small yet noticable. To this date neither the Montgomery branch nor the Corp. Branch has done anything to correct. The Miami office has never returned a phone...
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1.0
#969380
Granite Transformations - Review in Household Services category
Granite Transformations - Review in Household Services category
I had my counter tops and back splash installed on 11-14-16. When I came home on the first day there was 1 gentlemen working in the kitchen. About 15 min later the other worker came down from upstairs. Apparently he had been in my bathroom taking a ***. They left a...
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Anonymous
LSC

We spent an enormous amount of money on the kitchen floor to be redone. They should have informed us that there would be a layer of dust in every nook and cranny of every cupb...

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Short Review on November 05, 2016

Shut the *** up you are so full of *** you use to work for the company and they fired your *** because you didn't know how to do your job so now you are bad mouthing them
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#950061
I contracted with Granite Transformations for a recent bathroom remodel. Instead of laying the product over an existing tub and countertop, we had the countertop and the tub unit removed, and we had a brand-new cast iron Kohler tub installed. The workers scraped the...
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Anonymous
Anonymous

Don't bother with the Franchise. Go straight to the Head Office Franchisor. If you cannot get their telephone number send all your info registered mail with signature requir...

Anonymous
Anonymous

Yeah $1000 dollar tub is like $50 case to GT, there's no corporate to sign off on the stuff. You mad you got fired ahaha. GT is honestly the best, if they mess up and you let ...

So far I have waited two months and still have nothing to show for my deposit of $1900.00. My phone calls are not answered and I have a problem getting in touch with the company. I had one phone call returned a few weeks ago but since then nothing.
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Anonymous
No name

Keep trying to contact them especially if you've paid 1900. If you can't get in touch with them you might need to go into their workshop. If they won't help then maybe contact...

#940699
We dealt with Granite Transformations Calgary to install our bathroom vanity/cabinet/ I gave them my specifications and measurements which they did not follow and made assumptions on their own. As a result we don't have a bathroom vanity for more than 3 weeks now. ...
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