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I had two countertops installed in different homes by Granite Transformations. I was shopping for floor tile in my new home and called GT to see if they did tile floors.

They said yes. I chose a tile and had it installed. I paid a premium price for substandard work. Tile was cut incorrectly so I have wide grout lines in some places.

I have high and low tile and the high tile throws shadow on grout so it looks brown instead of white. The floor was not properly cleaned. I was told my the installer that I should keep wiping the grout and use a razor blade to clean it off. That's their job.

I have a caulked place unfinished with two holes in it. I have a punch list of 8 items. When they came to do the punch list and I showed them holes in the mosaic tile, I got ,"What do you want me to do" Unfortunately at that point I lost my temper and yelled at the installer. I want it made right.

I called my salesman and apologized for losing my temper but have not heard from the company since. I paid a premium price for the tile and got substandard workmanship.

I'm so disappointed. I thought GT was better than that.

Reason of review: Bad quality.

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