Granite Transformations - Work left unfinished
We had this excellent product installed on three countertops.We love the product.
The problem is with the service. The countertop edges were not finished when installed. We called the company and was told they would finish the job. BUT when the serviceman entered the house we were told it was going to cost $50.00 to sand the edges.
I said never mind I could sand them myself. I was then informed that I owed the money if he did the job or not. Once he entered the door the $50.00 would apply.
We were not told this when we called as we believed the lifetime warranty would apply.So beware, they will not honor their lifetime warranty!
Monetary Loss: $6000.